5 ways to keep your ecommerce store in safe hands

Imagine you run a local shop. Would you let people give you fake payment details? Or let them walk out without paying for stuff? When physical security is considered, what about leaving the doors unlocked when you go home at night? Obviously your answer would be ‘NO’ to the above questions. Just because you are selling online, it doesn’t mean that you can let your guard down. Now a day keeping a close eye on security is vital for online retailers who want to prevent online hacking and keep their ecommerce website safe. So as a web designer or developer with an ecommerce site, you must consider online security a top priority to protect customer’s personally identifiable information. Businesses of all sizes should take this growing threat very seriously.

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So, how do you keep your customers safe? Start with these 10 ways to protect against hackers.

1. Encrypt:

Encryption technologies and processes are evolving at a rapid pace to stay ahead of cyber criminals. As a precaution in case the data falls into wrong hands, always encrypt your passwords and other sensitive information. If you’re storing the customer data on your computer, you should consider encrypting your hard disk. You might even consider encrypted email because; you should never send potentially private data in plain text

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2. Don’t collect or save customer data you don’t need:

How can anyone steal the data you don’t have? Therefore, do not save any private customer data through your ecommerce solution that is not essential to your business. While processing the credit cards, use an encrypted checkout tunnel to eliminate the need for your servers to ever see the customer’s credit card data. This process may be inconvenient to for your customers, but the benefits ultimately outweigh the risk of compromising their credit card numbers. Also, be certain hackers can’t remotely access any private data you retain.

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3. Choose a hosting provider carefully:

Many hosting providers offer an array of tools and applications to make creating and running an ecommerce site easy and secure. Your hosting provider should be just as invested in your success as you are. Consider particular hosting provider that provides:

  • Performs regular network monitoring

  • Keeps comprehensive logs

  • Performs regular backups

  • Provides you with written policies and procedures in case of a breach

  • Provides single point of contact for security emergencies

  • Employs at least 128 bit AES encryption

Your provider should always be able to explain to you their own emergency procedures in cases of a natural disaster. Otherwise, you shouldn’t feel confident that they can assist you.

4. Test, fix, repeat:

  • Constant testing of your ecommerce site

  • Immediate attention to problems, fixing them as they occur

  • Monitoring your site to ensure the problems have been eliminated.

This process should never end. Testing and fixing should be done repeatedly to ensure the safety of the ecommerce site. Security is an ongoing process, not a one-time fix to pass an inspection. If your site accepts credit or debit cards, you will be required by your card provider to test your network annually, which requires third party testers depending on various considerations. Your customers should feel confident in your dedication to online security. They will definitely count on you to take their privacy seriously. Otherwise hackers will definitely have their way.

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5. Configure perimeter defences:

Configuring firewall is not as easy as buying it. It requires a lot of time and effort to configure the firewall correctly. If your ecommerce site is managed by a hosting provider, you will not have a direct access to the network security infrastructure. That means you have to rely on contract language to address issues of network security. You must work directly with your provider to ensure regular monitoring and testing of your ecommerce site. Must have security services include:

  • Reputation defences

  • Intrusion prevention services

  • Data loss prevention and detection

  • Advanced threat detection

  • DDoS protection

  • Antivirus and fraud management services

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If you are looking to safe guard your website, then you are at the right place. Libra web solutions transformed around 80 ecommerce ventures for customers from UK, Australia, India, and Hong Kong, Singapore since 2008. Bring your queries to us at info@librawebsolutions.com for an immediate solution.

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Written by

<p>Uma is content writer, webmaster, avid reader of new technologies, business automation & Virtual Support specialist at Libra Web Solutions</p>